Robert joined his father at HendersonSFIS in 2004, after many years working with leading-edge high-tech companies such as Cisco. Robert has a strong understanding of the insurance business, and he enhances the HendersonSFIS culture of exceptional customer service with his technical skills and business background. Robert consistently brings complimentary new ideas, technologies and efficiencies to the family business.
Sung, as the Office Manager, is Henderson’s newest addition to the team. Sung manages many of the daily internal affairs of the office, including responding to client inquiries and communicating important information between small businesses and their insurance carriers.
Jenn recently joined the Henderson team in 2016, with 5.5 years of insurance benefits experience. Since earning her BA in Business Marketing from San Jose State University with a minor in Mathematics and Communication, she has continued her passion in the insurance benefits field. She prides herself in providing a high level of service and problem solving solutions for the processing of employee enrollments, terminations, claim problems, new groups, and underwriting. She is up to date on resources for employer compliance, COBRA, flexible spending accounts, and ERISA. Jenn is also Henderson’s go to expert on individual medical, Covered CA, and Medicare Supplement plans.
Katie earned her BA in English Literature from San Jose State University in 2012 and has been with the Henderson team since 2016. Katie researches and analyzes the group benefit plans from various insurance companies. She negotiates with insurance companies for the lowest competitive rates and coordinates with employers in creating and providing proposals to communicate benefit options and monthly premiums. In addition, she handles renewals, underwriting, new groups, benefits, and day to day eligibility as a Group Account Manager.